Southern Housing Group

Did you know? Welfare benefit changes information leaflet

Useful contacts 

If you want to know more about

Jobseekers Allowance/Employment & Support Allowance/Income Support Queries

For new claims :

Telephone 0800 055 6688, open 8am to 8pm, Monday to Friday.

Existing claimants with specific queries or concerns can also call this number to obtain contact details for the office handling their claim ( you will need to give them your post code so they can pass you on to the right office).

Child Benefit/Tax Credits

The Tax Credits Helpline (0845 300 3900) is open 8am to 8pm, seven days a week.

The Child Benefit Helpline (0845 302 1444) is open 8am to 8pm Monday to Friday and 8am to 4pm Saturday.

If you have benefit, debt or/money worries 

You can contact either of these organisations who will provide you with a free and confidential advice service.

Money Advice Plus  - Southern Housing Group has arranged for  this organisation  to  provide free advice to residents . Their service is telephone based service  and they will be able to do benefit checks, help with any debt or money management problems and give you advice on benefit changes. If you’re worried about the cost of phone calls they will ring you back .

Telephone :   01323 635999 
Opening hours:
Monday to Thursday 9am to 5pm
Friday 9am to 4pm

Consumer Credit Counselling Service provide a telephone based service  They also offer a range of other  services including  Debt Management Plans

Their freephone helpline 0800 138 1111 is available from 8am to 8pm, Monday to Friday and their website is www.cccs.co.uk.