As well as homes we rent out commercial properties to a range of businesses. If you rent commercial property from us, this information will be useful.
If you rent a commercial property from us, then your lease will tell you whether a repair should be carried out by yourself or the Group.
Typically we're responsible to carry out repairs to the roof, structure and general exterior of the blocks where our commercial units are located. As a commercial tenant, you're responsible for repairs inside your commercial unit and to the shopfront (if there is one). However, please consult your lease to clarify exactly where repairs responsibility lies for your unit.
If a repair is our responsibility, then please contact us on 020 7324 1218 or firstname.lastname@example.org during office hours. If the repair is an emergency and occurrs outside of office hours, then please click here to find the appropriate number to call.
Rent and service charge payments
You must your rent and service charges before or on their due date. To make a payment, please use the bank account details and account reference listed on your invoice.