We are committed to keeping residents informed about our services. We consult with our residents on the style and content of these to ensure we meet their needs and are communicating what they need to know.
Our local estate based newsletter produced by our Resident Services Teams. It includes local news and information on estate issues.
The frequency of this newsletter is agreed with residents and varies across our estates depending on local need.
Annual Report to Residents
Produced once a year in the autumn, the Annual Report looks at how we deliver services to residents. It also looks ahead at areas for improvement and how we intend to develop our services based on resident feedback.