Anti-social behaviour
We are committed to creating sustainable communities where our residents, their families and visitors can enjoy a life free from crime and anti-social behaviour. We aim to resolve anti-social behaviour quickly and effectively with the minimum amount of distress to our residents.
When dealing with anti-social behaviour we promise to:
- assess all the nuisance problems you report
- support you to deal with low level issues
- take firm but proportionate action in more serious cases
- support victims, including providing interpreters and as far as possible interviewers of the same gender
- refer victims to agencies such as Victim Support
- work with agencies such as the police, the local authority and youth services, in serious cases take perpetrators to court and, where appropriate, evict them
How to report anti-social behaviour
To report any incident of anti-social behaviour, you can call the residents' service team in our service centre, open 8am to 8pm Monday to Friday:
Phone: 0300 303 1771 - for all mainland UK residents
Phone: 0300 303 1772 - for Isle of Wight residents
Phone: 0300 303 1682 - for Bengali residents
Phone: 0300 303 1683 - for Turkish residents
Email us at service.centre@shgroup.org.uk.
Write to us at:
Southern Housing Group
PO Box 643
Horsham
West Sussex RH12 1XJ
You can also make a report on behalf of someone else.
If you want to know more about our procedures, you can read our full ASB procedure policy.