Customer forums and conference
Regional customer forums
We are a large organisation divided into regions and subsidiaries. If you would like to get involved in your region, you could become a member of a regional customer forum. Members work closely with senior regional staff, assessing the full range of services we provide. It's a great opportunity to learn how housing associations work.
Forum members can assess our performance as their landlord and use their experience as customers to shape our services. Meetings are held up to four times a year. A training and support package is offered to all forum members.
Interested?
Vacancies on our regional forums are advertised in Open Door. If you're interested in the work of the forum and would like more information, please contact the resident involvement team on 0300 303 1771 or email resident.involvement@shgroup.org.uk.
Regional customer conference
Every year we invite all our residents to book a place at their regional customer conference. Regional conferences are held on Saturdays, usually between February and May each year. The events are very informal with a mixture of presentations, question and answer sessions and workshops.
A wide range of useful information is available and staff from across our key services are available to talk through issues and answer questions. The conferences are a great opportunity for you to meet with senior staff and other residents and find out the latest developments at Southern Housing Group.
Interested?
If you would like to attend the next conference, please contact the resident involvement team on 0300 303 1771. Please be aware that places at all our events are limited.