Benefits are changing, and if you receive Housing Benefit, Job Seekers’ Allowance, Income Support, Employment and Support Allowance or Tax Credits then you need to be prepared.
Universal Credit takes all these different benefits and will pay them in one monthly lump sum, directly into your bank account. This means if you claim Housing Benefit you will need to make arrangements to pay your rent as the benefit money won't go straight to us anymore.
When Universal Credit is introduced in your local area, next time you make a change to your benefits claim, or start a new claim, you'll be moved onto Universal Credit.
Find out when Universal Credit is coming to your area.