As Southern Housing is a new housing association (formed following the merger of Optivo and Southern Housing Group in December 2022), the online service you need to use will depend on who used to manage your home; either Optivo or Southern Housing Group.

Optivo BB

Optivo

If Optivo used to manage your home then you can use our online service MyAccount.
Shg Bridged Test

Southern Housing Group

If Southern Housing Group used to manage your home then you can use our SHG online service.
Adobestock 272804732

Not sure what service to use?

Use our handy postcode lookup tool and we'll tell you what online service you should look to start using.