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Car parks and parking

We recognise that parking is important for many of our customers. That’s why we manage our parking areas effectively and enforce parking restrictions where they exist.

Parking space availability varies a lot depending on where you live and on many of our estates you can only park your car with a parking permit.  This will also mean that parking controls are in place.

If you would like to enquire about renting a parking space in your local area, you can:

 Please make sure that:

  • The vehicle is registered in your name
  • The vehicle is registered at the address where you will be parking
  • You have a copy of the V5C document (UK vehicle registration document)
  • If you lease a car or have use of a company car, we will request proof that this vehicle has been issued to you with a contract or an agreement

Once we receive your enquiry we will get back to you within five working days. In the meantime, here are some frequently asked questions that may help:

How does Southern Housing Group allocate parking?

Once we’ve received your application form, we’ll let you know if a space is available. We aim to get in touch with you within 5 working days. If there is no availability, we may be able to add your name to a waiting list and advise the approximate waiting time. Please also be aware that not all estates operate on a waiting list. When your application reaches the top of the waiting list (or has been successful in a ballot or lottery draw) and there is a suitable parking space available, we will contact your directly. You’ll need to send us a copy or photo of your vehicle registration document (V5C). We simply need to check that it’s your car and that it’s registered to your home address. If you lease a car or have use of a company car, we will request proof that this vehicle has been issued to you with a contract or an agreement. Please note: We give priority to disabled drivers who have a Blue Badge (subject to availability)

How much does a permit cost?

Permits usually last for 6 or 12 months and costs will vary depending on where you live and the type of parking available. Sometimes there will be no charge at all. If you wish to know the costs and availability for your area, please complete our parking permit request form or contact our Customer Service Centre Please note: We do not charge Blue Badge holders for parking permits. (Subject to availability)

What about visitors parking?

Unfortunately, not all estates offer visitors parking. Those that do will often operate on a first come first serve basis and may come with charges and time restrictions. If you wish to check what arrangements are in place for your estate or arrange for a permit, please contact us using our online form.

Do you allow parking of commercial vehicles?

Commercial vehicles may be restricted depending on the size, type and local parking rules. Please contact us to check whether it is possible to park in your local area. We will request proof from your employer that this vehicle has been issued to you with a contract or an agreement.

Can I park a motorbike in a shared area and do I need a permit?

Its best to contact us and check as some London areas will require that you have a permit. Motorbikes must be parked safely at all times.

Are there any exclusions?

Our permit system does not apply to:
• parking on private driveways
• use of individual garages
• parking on roads controlled by the local authority
• parking on developments under shared management where another housing association is or managing agent are responsible for the parking.

 

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