Corporate Plan 2020-2023

We exist to provide high-quality homes for people in housing need. We will achieve that by being a trusted, caring landlord that listens to our residents and builds more high-quality homes in places people are proud to live.

We reinvest every penny we make and more in improving our existing homes, building new homes and developing services to support our customers and help local communities thrive.

Our new Corporate Plan focuses on five themes to meet the challenges in the world around us and to deliver our social purpose: homes, customers, communities, people and resources.

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Corporate Plan (PDF 4MB) 

Download a copy of the Corporate Plan and see how we’re going to measure what we’re doing.