Being a good neighbour

The current situation with Coronavirus (COVID-19) means that many of us will be at home more than usual. As you might expect, with more people at home you may hear more day to day living noise, such as children playing, voices, DIY or music, than you would ordinarily expect to hear. We ask that you are both tolerant during this period but also mindful of how you might impact your neighbours who will likely be at home more often too.

These are unprecedented times and we will need to work together as best we can to get through this period. We ask you to pay particular attention to:

• Keeping the noise from radios, stereos and televisions at a reasonable level, avoiding putting speakers on or close to party walls, ceilings or floors
• Trying to carry out noisy activities in the middle of the day, for example mowing the lawn
• Taking care when closing doors, particularly if you live in a flat with a shared entrance
• Being a responsible pet owner
• Wherever possible, warning your neighbours if you’re going to do something particularly noisy
• Putting your household rubbish in the bins provided. Unwanted items or refuse should not be left in communal areas
• Parking your vehicle responsibly and not blocking access for emergency services.

We know that when you see people gathering, it can be a cause for concern. Although we have taken some steps, where we can we’re unable to enforce the government’s advice about social distancing or staying at home. But we strongly encourage all our customers and staff to follow these principles.  If you are concerned about a group of people congregating in public or in communal spaces, you can report your concerns to the local police service or your local authority Neighbourhood/ASB teams who we will continue to work in partnership with during this difficult time.