We will be conducting viewings as safely as possible, and all surfaces will be wiped down with anti-bacterial cleaner before your visit.
Southern Housing Group staff will be wearing PPE to protect themselves and our customers. Our staff will contact you for interview by telephone ahead of the viewing and you will also be asked questions on your Covid status. If we are unable to contact you, to complete the interview and the Covid status check then your viewing may be cancelled.
Please note the following:
You must bring your own protective equipment such as face coverings, gloves and hand sanitiser to the viewing as we will not be able to provide these. Face coverings must be worn throughout the duration of the viewing and failure to bring this with you or to demonstrate medical exemption for wearing this, could result in SHG cancelling the viewing.
Only prospective tenants should attend the viewing to a maximum of 2 unless you have obtained prior agreement with SHG for a support provider to attend with you.
Avoid using public transport to attend if possible.
You will be asked questions on your COVID19 status, including whether you have any symptoms or have been exposed to someone who has the virus, before being able to enter a property.
You will always be expected to maintain a safe 2-meter distance between yourself and our colleague.
On entering the property, you will be asked to wash your hands with soap and water or apply a hand sanitiser.
Please avoid touching surfaces in the property during your visit. We will have opened doors and windows for ventilation in advance.
As you are leaving please either wash your hands again or reapply hand sanitiser.