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This week from 20 to 24 January 2020 we are marking the start of Big Energy Savings Week 2020, a national campaign helping people cut their energy bills and get access to the financial support they’re entitled to.
To help you find your way to getting a better deal with your bills we’ve created four straightforward tips to help.
Tip 1 – Find out about the deals suppliers are offering
Energy suppliers don’t reward their customers for loyalty, which means that many people are on a standard tariff, which is unlikely to be the best deal for them. Most suppliers offer a range of tariffs, so it’s a good idea to find out if there is a cheaper option.
It’s important to give regular meter readings to ensure that your bills are accurate.
Tip 2 – Check how you pay for your energy
Most suppliers offer a discount if you pay by direct debit instead of cash or cheque. Some also offer additional discounts for paperless billing instead of receiving bills in the post.
It’s important to only change your payment method if you know that it works for you. Some people prefer to receive paper bills and some find that direct debits may lead to overpaying or underpaying.
Tip 3 – Switch your supplier
You might find that you’re on the best deal with your supplier, so in this case you might save more money by switching to a different supplier. Switching energy suppliers just means changing who you pay for your energy. There’s no need to change pipes or cables and you won’t have any interruption to your energy when you change.
You can contact energy suppliers directly to find out what their best deals are or use an Ofgem accredited price comparison website to compare the tariffs on offer. Many websites also offer a telephone service
We recommend that you always use an impartial website. Look for the Confidence Code logo which shows that the site has signed Ofgem’s voluntary code of practice and will offer independent and unbiased comparisons.
Here are some websites that carry the Confidence Code:
Switching normally takes up to 18 days including a two-week ‘cooling off period’ where you can cancel the switch without a penalty.
If you’re in credit with your current supplier, make sure you claim the money back when you switch.
Tip 4 – If you’re in difficulty
If you’re having difficulty paying your energy bills, speak to your supplier as soon as possible. They should be able to provide you with information on how to avoid getting into debt.
If you’re already in debt, you may be able to agree on a repayment plan for your arrears or have a pre-payment meter installed.
If you feel unable to deal directly with your supplier, you can ask an adviser to contact them on your behalf.
There are several Big Energy Savings Week events taking place over the week. You can view this map to find an event close to you.
If you have any questions please contact our Community Investment team by calling 01403 220 434 or emailing firstname.lastname@example.org