Our performance

We measure our performance in key areas against a set of targets. These are called key performance indicators.

These include:

  • Rent arrears as a percentage of the rent roll
  • Average turnaround time to relet properties
  • Percentage of rent loss due to voids
  • Percentage of financially completed repairs
  • Number of completed developments handed over to housing management

You can read more about how we are performing in the latest Annual Report and Group Financial Statement.