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Be aware that fraudsters can call out of the blue or email you claiming that you need to make a payment towards your rent account. They may already have some information about you, and may pose as Southern Housing Group staff to try to convince you to:
It's important to remember:
Criminals may already have some basic information about you (name, address, rent account details); don't assume a caller or sender is genuine because they have these details or because they claim to work for Southern Housing Group.
If you receive a suspicious phone call or email from someone claiming to work or represent Southern Housing Group, contact the Service Centre on your local number or via email to report it.
In addition, you can report a scam phone call or email via ActionFraud – the UK’s national reporting centre for fraud and cyber-crime where you can report fraud if you have been scammed, defrauded or experienced cyber-crime.