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Be aware that fraudsters can call out of the blue or email you claiming that you need to make a payment towards your rent account. They may already have some information about you, and may pose as Southern Housing Group staff to try to convince you to:
It's important to remember:
Criminals may already have some basic information about you (name, address, rent account details); don't assume a caller or sender is genuine because they have these details or because they claim to work for Southern Housing Group.
In addition, you can report a scam phone call or email via ActionFraud – the UK’s national reporting centre for fraud and cyber-crime where you can report fraud if you have been scammed, defrauded or experienced cyber-crime.