We take our data protection responsibilities seriously and want to keep you informed about how we use your personal data.
We collect this information based on your consent and to help you improve your financial situation and/or find work.
The information we hold on you includes your name and contact details, financial information, employment situation, support needs, medical history information, health information, family details, safeguarding issues, benefit information, debt information, financial planning, lifestyle information, passport information, proof of right to work in UK, photos, ethnicity, immigration status, date of birth, CV information.
In order to provide our services we may share your data with third parties such as Thames Valley HA, benefit agency, Citizens’ Advice, Kineara, Job Train, Housing Associations, and suppliers of services who work with our customers.
Your data protection rights
You have the right to ask for a copy of the personal data we hold that relates to you.
If you can show that information we hold about you is incorrect or misleading you have the right to have it corrected.
You can ask us to delete your personal data in certain circumstances, where we do not require it to meet a legal obligation. You can also request or restriction of processing so that your records are maintained beyond our usual retention period.
You have the right to object to processing on the grounds that it causes you damage or distress and the right to take away a copy of your personal data in electronic format in certain circumstances.
If you are unhappy about the way we use your personal data or the way in which we respond to your request to exercise your data protection rights, you can contact our Data Protection Officer at firstname.lastname@example.org but you also have the right to lodge a complaint with a supervisory authority, the Information Commissioner at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Southern Housing Group is registered at Fleet House, 59-61 Clerkenwell Road, London EC1M 5LA. You can contact our Data Protection Officer, Kat Worth at this address.