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If you would like to speak to someone, or find out more about the support available, you can contact the team directly on 01403 220434 or email us at email@example.com
If you are facing any type of personal insolvency (including bankruptcy, Debt Relief Orders, Individual Voluntary Agreements), you must contact the Customer Accounts team as soon as possible on 01403 220 440, to discuss how this may affect your tenancy or lease.
Loan sharks are unlicensed money lenders, who often charge very high interest rates and can use violence or threats of violence to make people pay. If you think you, or someone you know, has borrowed money from a loan shark you can get confidential help and advice from the Stop Loan Sharks campaign by calling 0300 555 2222, or you can email firstname.lastname@example.org
To find out more about loan sharks or make an anonymous report online, visit the Stop Loan Sharks website.
There are several free online benefit calculators you can use to check your entitlement. Our favourites are:
There are lots of ‘debt management’ companies who will offer to deal with all your creditors for you “in one simple, monthly payment” in exchange for a monthly fee. There are several debt advice services which will offer free, independent advice on your options and in some cases they may even be able to offer you a debt management plan without any monthly fees, so everything you pay goes towards paying off your debts.
Even if they cannot offer you a managed plan, they can help you to negotiate your own arrangements with creditors directly. Here are two such companies – both offer online and telephone advice services:
MoneySavingExpert is an excellent website, with lots of information on ways to save money in all areas of life, as well as consumer rights and debt advice. They have a very active forum where you can get advice and suggestions from other users on a range of issues.