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You can only make a new claim for Housing Benefit if one of the following is true:
If not, you’ll need to claim Universal Credit instead.
You can use a benefits calculator to check if you can get Housing Benefit before you apply:
Information about Housing Benefit
How much do I get?
This depends on your personal and financial circumstances. The maximum housing benefit you can get is the same as your 'eligible' rent. This may not be the same amount as your full rent. We will always clearly state in our charges which part of the rent and service charge is eligible for housing benefit.
How is it paid?
Housing benefit is usually paid straight into your rent account, but it may also be paid direct to you if you prefer. If you owe us more than eight weeks rent, we can ask for it to be paid direct to us.
How can I claim?
Please contact your local authority if you would like to claim housing benefit. They will ask you to complete a form in order to make your claim. It can take several weeks before you hear the result of your claim. In the meantime, we will still be charging you rent. You must start making payments towards your rent as soon as you move in, or you will owe us money. Your local authority will notify you when your claim has been assessed. They will also tell you how much of your weekly rent will be paid by housing benefit and how much of your rent you have to pay yourself. Once you have received this information you must contact the Service Centre as soon as possible to confirm your rent payments and to discuss the repayment of any arrears that you may have outstanding.
What if my circumstances change?
You must tell your local authority immediately if your circumstances change as this may affect your housing benefit. Such changes may include a change in your income, taking in a lodger, or a change in circumstance of someone else in your household.