If you're on a low income and receive certain benefits, you may be entitled to a £140 discount on your electricity bill to help you through the winter months. Applications usually open in autumn – find out more by visiting the Warm Home Discount Scheme's website, speaking to your energy supplier.
Priority Services Register
If you're an elderly, disabled or vulnerable customer you can register for your energy supplier's Priority Services Register. This gives you access to a range of free services to help you manage your energy account, including meter reading and accessibility services, large print and braille bills, a priority energy supplier contact number and priority support in the event of a power cut.
Tackling energy and water debt
If you've accumulated a debt with your energy or water supplier due to matters out of your control or during a period of financial hardship or illness, you may be able to apply for financial assistance. For more information or help with the application, contact your supplier.