It’s how we listen to and work with residents to provide opportunities to improve and co-produce our services. You can get involved through feedback, scrutiny and partnership working.
You’re the expert…
We believe that your input should be a central part of how we manage homes and tenancies.
We want to provide opportunities at every level for you to work with our teams to design and deliver services. From filling in the occasional survey to sitting on our governing board – there’s room for you to tell us what you think.
During this difficult time, we are checking in with our involved residents. We would like to be able offer opportunities to get involved in projects that can continue during this time. We are looking at new ways to approach projects and ensure that residents are involved.
We are also using this opportunity to double check that the involvement we offer now and in the future is right for residents and customers and that we are engaging with them in the way that is most suitable for them.
During our calls we will be checking contact details to ensure that we can keep residents informed of key messages from the organisation.
For details of current involvement opportunities click here
Meet your new Resident Involvement Team
Kerry is a Customer Involvement Manager and has been working in housing for nearly 30 years. Outside of work Kerry enjoys baking.
Paulina Cumbicus is a Customer Involvement Officer for London and the north area. Paulina is a huge football fan and could never give up playing it.
Steven Martin is a Customer Involvement Officer for Sussex, Surrey, Kent and Essex. Steven is a keen amateur dramatic actor and enjoys dabbling in playwriting.
Johanna Winch is a Customer Involvement Officer for Isle of Wight, Hampshire, Berkshire and Wiltshire. Johanna is a Rainbow Leader for Girlguiding UK.