Your home
Looking for a home
Making lives better
About us
You are in:
Either use the postcode search to find the right number for your address or choose from the list below to find the right number to call.
How to contact your Home Services Manager
The best way to contact your Home Services Manager is through our Customer Service Centre where our team will be able to transfer your call. Sometimes your Home Services Manager will be in an appointment with another customer, but don’t worry, our team will be able to help with any query you may have or they can leave a message asking for your Home Services Manager to call you back. You can get in touch with our Customer Service Centre by using one of the local numbers below.
If you live in:
The London boroughs of Barnet, Brent, Bromley, Croydon, Hackney, Hammersmith & Fulham, Haringey, Islington, Kensington & Chelsea, Lambeth, Redbridge, Lewisham and Southwark:
Call: 0300 303 1061
The London boroughs of Barking & Dagenham, Bexley, Greenwich, Havering, Newham, Tower Hamlets and Waltham Forest, or Essex, or Kent, including Medway:
Call: 0300 303 1773
East and West Sussex
Call: 0300 303 1063
Berkshire, Buckinghamshire, Gloucestershire, Hampshire, Northamptonshire, Oxfordshire and Wiltshire, as well as Runnymede and Waverly, Elmbridge, Mole Valley, Reigate, Banstead and Tandridge in Surrey:
Call: 0300 303 1064
If you live on the Isle of Wight:
Call: 0300 303 1772
You can reach us on social media. Tweet @SHGcustomers or like us on Facebook.
Or you can email the Customer Service Centre.
For out-of-hours contact, please call your number listed above and you will be forwarded to the out-of-hours team.
The fax number for the Customer Accounts and Payment Team is: 01403 224 800.
If you are not a resident and have a general enquiry, please use the relevant contact details below.
Care and Supporting Independence (Isle of Wight only) |
Call 01983 522 479 |
Employment and training support (residents only) |
Call 0300 020 0549 |
Call 01403 224 515 |
|
Call 020 7324 1292 |
|
Pay my rent |
Call 0300 303 1771 |
Procurement
|
Email contracts@shgroup.org.uk |
Purchase ledger | Email finance.purqueries@shgroup.org.uk |
Sales and marketing |
Call 0300 555 2171 |
Media | Email communications@shgroup.org.uk or contact the Media Team. |
Volunteering |
Our main office postal address is:
Southern Housing Group
Spire Court
Albion Way,
Horsham,
West Sussex RH12 1JW
We're open from
9am - 5pm Monday to Friday