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That’s why you’ll need to ask our permission to keep a pet in your home. You can do so by calling the Customer Service Centre on 01403 220440 or emailing firstname.lastname@example.org. We will help you complete a pet request form and answer any questions you may have.
We’ll look into things such as if there are any pet restrictions where you live, whether the pet is likely to cause any nuisance to neighbours and whether there is access to a garden or not.
We generally give permission for an assistance pet which has been professionally trained to support customers with a disability, for example a guide dog. Please contact our service centre if this applies to you or someone in your household on the above contact details.
Some things to consider when keeping a pet:
Owning a pet is a big responsibility and there are many things to think about before making the decision to do so, including:
There are certain pets you don’t need to ask our permission for:
What happens when we give permission for a pet?
If we give permission to keeping a pet, you will be asked to sign an acceptance of terms form which sets out the conditions and rules for keeping a pet in your home. These include: