Building safety and government advice

The safety of our customers is our main priority. In this section you can find out more about our building safety programme, the government's response to Grenfell Tower, and some of the issues that have come about as an indirect result, particularly those affecting lease holders and people wishing to purchase flats.

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Background

Some information about the subject of building safety, the government's response and what we're doing

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Building safety programme

We have a programme to inspect and work on affected buildings

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Buildings over 18 metres

The work required for tall buildings (over 18 metres, or about 7 storeys tall) is different from shorter buildings

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Buildings under 18 metres tall

Low-rise buildings have different requirements

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Leaseholder information

Some leaseholders may find it hard to sell, re-mortgage or staircase their home due to lender requirements

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Frequently asked questions

Please take a look at our FAQs if you still have questions

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