Your safety is our priority, so please ensure you follow the following safety advice:
Make sure you have a working smoke alarm – If you notice your smoke alarm not working or damaged please contact the Service Centre and they can organise a replacement. Find our contact number here.
Do not use lifts if there is a fire.
We’ve listed some of the things that can be a fire hazard on balconies and these include:
Smoking materials – of any description including the smoking of cigarettes.
Screening or matting of any description
Rubbish or materials for recycling
Mirrors and glass ornaments that may focus the sun’s rays
Fuel or flammable liquids
Storage - for example small sheds
If you have any of these items on your balcony or anything else that could cause a fire please would you make sure that these are removed as soon as possible. If you need any assistance with removing anything please let us know - we would be happy to advise.
Keep corridors and exits clear – Obstructions can block your and others escape route, fuel the fire and prevent the fire service getting in to put out the fire.
Don’t leave items like bikes, buggies or mobility scooters in communal corridors.
If there is a fire, the evacuation policy is to leave the building straight away and to not re-enter until the London Fire Brigade advise it is safe to do so