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Domestic-abuse related offences account for 16% of all violent crime in the UK, however it is still the crime least likely to be reported to the police.
On average 1 in 4 women and 1 in 6 men experience domestic violence in their lifetime and over 130,000 children are living in a household where there is a significant risk of domestic abuse.
Two women a week and 30 men per year are killed as a result of this nasty crime, and it’s believed that on average women will experience over 30 incidents of abuse before making a report.
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Domestic abuse is an incident or pattern of incidents of controlling, threatening or violent nature between people over 16 years of age who are or have been intimate partners or family members.
Anyone can be an abuser or be abused regardless of gender or sexuality.
If you are forced to change your behaviour or who you are because you are fearful of your partner or ex-partner - this is abuse. It is never your fault!
There are many types of domestic abuse including, but not limited to:
It’s important to remember that honour-based violence, forced marriages and female genital mutilation are forms of domestic abuse.
Domestic abuse is typically one person taking control of another person and many aspects of their life. It can also affect the wider household such as children, witnessing and experiencing the abuse.
Domestic violence or abuse can happen to anyone. Recognising the signs of abuse can be hard.
If you answer yes to any of the below you might be experiencing abuse:
It can be hard to admit, even to yourself that you are experiencing domestic abuse. Making the first step to get help is extremely brave. Remember domestic abuse can happen to anyone.
Regardless of how difficult your situation is, you can still get the help, advice and support you need by contacting us.
For more information on Domestic Abuse listen to our podcast series on Spotify below:
To report domestic abuse, or if you have any concerns or questions, please contact us by calling our Customer Service Centre. Here are the details:
Send your concern here
Call us: 01403 220440. Lines are open 9am – 5pm; Monday – Friday. Email us at email@example.com
0300 0200 538 - Line open 8am-4pm; Monday -Friday
In an emergency please call the Police on 999
National Domestic Violence Helpline
A national free helpline which is available every day of the year
Freephone: 0808 2000 247 (24-hour helpline)
Click here for more information and contact details for assistance
We realise that domestic abuse has a serious impact on those affected, therefore we make it our top priority to put the person affected at the centre of what we do.
Your safety and that of any children will be treated with importance. We record all reports of domestic abuse that are shared with us.
We treat each case seriously, sensitively and in confidence. A case handler, usually someone you know, such as your Home Service Manager will attempt to make contact with you within one working day of your report.
We’ll work with you to understand your current situation to make sure that you get the right support. You will then be provided with a unique action plan.
To help support you, we may also work with other partner organisations such as Victim Support, Women’s Aid, local authorities, specialised domestic abuse services, the police and other social landlords.
We understand being safe in your home is important and we can offer additional home security where it’s necessary after an assessment of your case.
We will complete a risk assessment checklist with you to identify the support you need and the level of risk you and your household may be at. In high risk cases we may make a Multi-Agency Risk Assessment Conferences referral to share information with our partners to make sure that we’re all working together with you to help keep you safe.
If you are reporting domestic abuse on behalf of someone and wish for your details to remain confidential, these would not be disclosed.
For more information you can read our Domestic Abuse policy here
If you do not feel comfortable speaking to us first, there are specialist charities you can contact for support, advice and guidance. We recommend that you contact the below services in addition to us as they specialise in domestic abuse cases.
If in immediate risk call 999, otherwise:
A national free helpline which is available every day of the year.
Freephone: 0808 2000 247 (24-hour helpline)
Women's Aid is a grassroots federation working together to provide life-saving services and build a future where domestic violence is not tolerated.
The national charity for women and children suffering from domestic abuse.
Provide help and advice for men who are suffering from Domestic Abuse.
Freephone: 0808 8010 327 (Weekdays 10am to 4pm; Call 999 if in immediate danger)
Provides services to lesbian, gay, bisexual and trans people experiencing domestic abuse
Call: 0300 999 5428 (Mon-Thu 10am-8pm; Tue-Wed 10am-5pm)
Provides services to victims of ‘honour-based violence’ and forced marriage. They have a national helpline for victims and professionals.
Call: 0800 599 9247
Provides fast, free emergency injunction services to survivors of domestic abuse regardless of their financial circumstances.
Freephone: 0800 970 2070
Dogs Trust Freedom Project is a dog fostering service for people fleeing domestic abuse and going into refuge. The service is available is Greater London & the Home Counties, Yorkshire, the North East, the North West, and Scotland.
If you are concerned about your own behaviour, or you’re a professional looking for help for an individual abuser.
Freephone: 0800 970 2070 (Mon-Fri 9am-5pm)
If you can't find a local support service the National Domestic Abuse Helpline offers support 24 hours a day. Please call them on 0808 2000 247.
Click here to download further contact details for victims of domestic abuse