Car parks and parking

We know that being able to park at home is really important for many of our customers. That’s why we manage our parking areas effectively and enforce parking restrictions where they exist.

Parking space availability and any restrictions on parking varies, depending on where you live. This information only applies to shared car parks that we own and does not apply to private driveways or on street parking where they are owned by the Local Authority.

On many of our schemes and estates you can only park your car with a parking permit. This often also means that parking controls are in place and those who are not displaying a permit may get a parking fine.

If you would like to know about parking where you live, including costs and availability, you can:

Once we receive your enquiry we will get back to you within five working days.

For us to issue you with a parking permit, please make sure that:

  • The vehicle is registered in your name
  • The vehicle is registered to your home and you have a copy of the V5C (often called a log book) to show us before we issue the permit

If you lease a car or have use of a company car, we will request proof that this vehicle has been issued to you. All we need is a letter from your employer to confirm this.

Frequently asked questions on car parks and parking information

How does Southern Housing Group allocate parking?

Where possible, we always try to give priority to households that have a Blue Badge. If there is not any parking available, Blue Badge holders will be put at the top of the waiting list. If you have a Blue Badge, you may also want to check with your local council to see if there are any other parking options available for you whilst you wait for a bay. Parking is allocated depending on where you live. In some places, the parking is allocated to properties with a limit on how many vehicles each household can park whilst in other places, parking is operated on a first come first served basis. Before parking your car, please do check with us to see if there are any parking restrictions. If there is not a space available when you get in touch with us, it may be possible to add you to a waiting list. Bays only become available when someone returns their current space so there may be a long wait. However, when a bay does become available, we will get in touch with you.

How much does a permit cost?

Costs vary depending on your area and the type of parking available. If you are unsure on how much it costs, you can still fill out the parking permit request form online and we will get in touch to let you know. Or, you can contact our Customer Services Team on 01403 220440.

What about visitors parking?

Some schemes and estates have visitors parking. Often, the visitors parking space still requires a permit or has time restrictions. To check what arrangements are in place for where you live, please get in touch with us.

Do you allow parking of commercial vehicles?

It’s not always possible to park commercial vehicles in our car parks but this often depends on the size, type and local parking restrictions. It’s best to discuss this with us directly as it does vary depending on the type of parking and whether there is a managing agent.

Can I park a motorbike in a shared area and do I need a permit?

It’s usually possible to park a motorbike but like cars, they may require a permit.

Can I get a parking permit with arrears?

Unfortunately, if you have arrears we will be unable to give you a parking permit. When your account is sorted and if there is a bay available, we will be able to look into issuing you with a permit.

Parking permit application

Before you apply, please read the 'Conditions of Use' for a parking permit.

Click here for our Private Notice - Parking Permits 

Car parking form

Car parking form

Conditions of use

1. The permit remains the property of Southern Housing Group at all times.

2. Permission to use a permit entitles the resident to whom it is issued:

  • To the use of an available parking space as stated in the special conditions below,
  • for the period agreed,
  • subject to all of the following conditions.

3. The Group are not responsible for any inconvenience or additional costs which may be incurred when a parking space is not available.

4. Only one permit per household may be held, unless there are no other applicants waiting or anticipated. Where a second permit is issued it may not be renewed on its expiry if there are any other applicants waiting or anticipated.

5. The permit may only be displayed in the vehicle stated in the current application. That vehicle must:

  • remain in the ownership of the person stated in the application (and that person remain a member of the permit holder’s household)
  • display a valid tax disc,
  • be currently insured,
  • be MOT’d and in roadworthy condition.

6. All users of the parking area must avoid causing excessive noise or other nuisance. Particular care must be taken during the period 11pm to 7am.

7. All road users will use care and consideration appropriate to a residential area whilst in the vicinity of the scheme. In addition, a speed limit of 5mph applies at all times to all areas of the scheme not part of the public highway.

8. The Group is entitled to end the permission without notice if:

  • There is any failure to observe and perform any of these conditions, or
  • The resident has arrears of rent exceeding 4 weeks, or
  • The permit holder ceases to be a resident of Southern Housing Group at the designated scheme.

9. The Group may suspend or withdraw use of any permit by giving notice in writing to the resident permit holder, such notice will normally be at least 7 days except in emergencies.

Where this does not relate to any breach of these conditions the Group may, at its own discretion, extend the period of use or reimburse the resident permit holder for the unexpired period pro-rata.

10. Wherever the Group has ended the permission to use the permit it must be returned to the Group at the address shown below within 7 days. The Group will take enforcement action against any person using an invalid permit.

11. The permit must be displayed in a prominent place at all times during use. Failure to do so will entitle the Group or its agents to take enforcement action.

12. The Group will take appropriate action to enforce parking restrictions.

13. The Group are entitled to recharge the cost of any damage to Group property other than fair wear and tear caused by any user of the parking areas (including fittings and landscaping).

14. The Group will not refund your permit if you move before it expires.