Cuts to Universal Credit payments from October 2021

Last year the government added an extra £20 a week to Universal Credit payments during the pandemic and from 5 October 2021 that extra money will be stopped. If you get Universal Credit you will see a reduction of £86 a month over the coming months. Depending on the date of your payments you will start to see a difference in October or November.

We know this will be a difficult situation for many households and would like to let you know about the support we can offer.

Paying your rent

If the reduction in benefit may cause you difficulties in paying your rent please call our Customer Accounts Team on 01403 220 440.

Financial Inclusion Team

If you have any questions about your claim or concerns around managing your money please call us on 0300 020 0549 or if you prefer you can email us at community.investment@shgroup.org.uk and a member of the team will arrange a time to call you.

Our team can:

• Answer any questions you may have about your claim and check if you may be entitled to other benefits
• Provide help with concerns you may have about money
• Offer help with budgeting during this difficult time

Or if you would prefer you can contact your local Citizens Advice or Turn2Us for advice and support.