As a social landlord, we take our responsibility to provide people with affordable homes seriously. We work within Government and regulatory standards to make sure that we’re setting fair and affordable rents.
Working in our communities
Did you know we have over 66,000 residents in over 28,000 homes?
As a non-profit organisation, the money we receive in rent is then used to manage and maintain homes and to repay the loans used to fund and build new, affordable homes. Every single penny we receive is invested back into customers and our properties.
We review your rent once a year in line with the terms of your tenancy agreement or lease. You’ll be notified of any changes in writing, before they happen.
Further information on how each tenancy review is calculated
In line with our regulatory funding requirements we apply a maximum yearly increase of Retail Price Index (RPI) as at September of the previous year, plus 0.5%, capped at 80% of the current market rent figure.
Rents are generally increased based on the Retail Price Index (RPI) rate of inflation, as at the previous November (for pre-July 2006 build dates) or September (for post-July 2006 build dates), plus 0.5%.
If you would like any further information or you have any questions then please contact our Customer Service Centre on 01403 220440 or you can email firstname.lastname@example.org