You can pay your rent or service charge in a number of ways, including:
Way to pay
Setting up a direct debit is the easiest way for you to pay your rent or service charge. To set up or change a direct debit, please call our Customer Accounts Team on 01403 220440.
All customers receive a PayMate card. If you haven’t received one or if you’ve lost it, please contact the Service Centre and we’ll be able to help. Visit your local Post Office or a shop where you see a PayMate sign and pay over the counter using our PayMate card.
Call the 24 hour automated service line on 0300 303 1771 or call our Customer Accounts Team on 01403 220440 to pay over the phone.
Download the Allpay app free of charge from the apple app store or google play and register to pay your rent. You will need a smart phone, paymate card and a current bank card. You can save all of your payment numbers and amounts, plus your bank card details, so that you don’t need to enter the same information every time you use the Allpay app.
Simply visit our Payment system. You will need your Payment number to use this service - this will begin with either CS or SH.