Report a repair

If you need to report a repair for something which is our responsibility as your landlord, there are a number of different ways you can do it.

Please click the button below to launch our new online repairs service.

*Please note:  Southern Housing Group (SHG) merged with Optivo to form a new housing provider called Southern Housing in December 2022. The information on this website is appropriate for residents that live in homes previously managed by SHG. If your home was previously managed by Optivo please visit the Optivo website for the contact details and information about reporting repairs that is appropriate to you.