Resident Involvement

We love working with our customers to improve the services we offer. 

Resident involvement is how we listen to and work with residents to improve and shape our services. Residents can get involved through feedback, scrutiny and partnership working.

We want to make sure your voice is heard throughout the organisation and that you have the chance to influence our services and policies. We want you to feel valued, listened to and be confident that we’re acting on your views. 

Involvement opportunities arise regularly. They are affected by external factors such as the current pandemic or responding to changes in legislation. These factors can dictate the type of involvement we offer, how we offer the involvement and how much time we provide for responses to this.

We may contact you in a way that may not be your preferred method as we are relying more on using email or phone as our main contact methods. 

To register your interest in participating please complete the form here and email the form to 

For more information about resident involvement and our current involvement opportunities click on the icons below:


Resident Involvement Icons Ways To Get Involved (1)

Ways to get involved

Explore opportunities to get involved

Resident Involvement Icons Service Improvement (1)

Current resident opportunities

Explore current opportunities

Resident Involvement Icons Service Area Involvement (1)

Project updates

Your latest on each of our projects

Resident Involvement Icons Resident Voice Groups (1)

Scrutiny and Steering Panels

Exploring our steering and scrutiny panels

Resident Involvement Icons Neighbourhood Groups (1)

Meet your Resident Involvement Team

Meet the team...

Resident Involvement Icons Library7

Resident Involvement Library

Explore a library of resident publications

  1. A
  2. A
  3. A
  • Find your local number:
Accessiblity bar's close icon