Resident Involvement Library

Our Resident Involvement Strategy sets out our commitment to:

• Show Respect
• Be Accountable
• Work Together
• Be Inclusive
• Be Transparent

If you would like to view the strategy in full click here

Click here to access the Spring 2022 edition of the Resident Involvement newsletter

Click here to access the Winter 2021 edition of the Resident Involvement newsletter

Click here to access the Autumn 2021 edition of the Resident Involvement newsletter

Click here to access the Summer 2021 edition of the Resident Involvement newsletter

Click here to access the Spring 2021 edition of the Resident Involvement newsletter

Click here to access the Winter 2020 edition of the Resident Involvement newsletter 

Click here to access the Autumn 2020 edition of the Resident Involvement newsletter 

Click here to access the Summer 2020 edition of the Resident Involvement newsletter 

Click here to access the Spring 2020 edition of the Resident Involvement newsletter

April 2021- April 2022

Please see below for links to reports for completed projects:

CCTV Survey Report 09/21

Sustainability Strategy Report (Appendix) 11/21

CCTV Focus Groups Report 12/21 

CCTV Policy and Procedure Report  01/22

Corporate Plan Focus Group 02/21

Customer Portal Feedback report 05/21

Dear Neighbour Card Initiative Survey Report 04/21

Dear Neighbour Card Design Survey Report 11/21

Domestic Abuse Poster Review Report 12/21

Planned Maintenance & Cyclical Satisfaction Surveys Review Report 09/21

Promotion of Online Account Services 12/21

Reasonable Adjustment Policy Report 12/21

Resident Involvement KPI Survey Report 07/21

Resident Involvement Web pages Review Report 09/21

Sustainability Strategy Report 11/21

Please see below for links to impact reports for completed projects: 

Careline Procurement Impact Report 12/21

Community Investment Strategy Impact Report 10/21

Decant Policy Review Impact Report 01/21

This panel is made up of residents interested in BAME and LGBTQ

LGBTQ+ June 2021

LGBTQ+ September 2021

Black, Asian & Minority Ethnic July 2021

Black, Asian & Minority Ethnic September 2021

This panel is made up of residents interested in mental and physical wellbeing

Physical Wellbeing June 2021

Physical Wellbeing September 2021

Mental Wellbeing June 2021

Mental Wellbeing September 2021

Wellbeing Panel December 2021

This panel is made up of older residents and residents interested in older resident topics

Older Residents May 2021

Older Residents September 2021

This panel is made up of residents interested in home owners and multi storey panel

Home Owners April 2021

Home Owners September 2021