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Our Resident Involvement Strategy sets out our commitment to:
If you would like to view the strategy in full click here
Click here to access the Spring 2022 edition of the Resident Involvement newsletter
Click here to access the Winter 2021 edition of the Resident Involvement newsletter
Click here to access the Autumn 2021 edition of the Resident Involvement newsletter
Click here to access the Summer 2021 edition of the Resident Involvement newsletter
Click here to access the Spring 2021 edition of the Resident Involvement newsletter
Click here to access the Winter 2020 edition of the Resident Involvement newsletter
Click here to access the Autumn 2020 edition of the Resident Involvement newsletter
Click here to access the Summer 2020 edition of the Resident Involvement newsletter
Click here to access the Spring 2020 edition of the Resident Involvement newsletter
Please see below for links to reports for completed projects:
Sustainability Strategy Report (Appendix) 11/21
CCTV Focus Groups Report 12/21
CCTV Policy and Procedure Report 01/22
Corporate Plan Focus Group 02/21
Customer Portal Feedback report 05/21
Dear Neighbour Card Initiative Survey Report 04/21
Dear Neighbour Card Design Survey Report 11/21
Domestic Abuse Poster Review Report 12/21
Planned Maintenance & Cyclical Satisfaction Surveys Review Report 09/21
Promotion of Online Account Services 12/21
Reasonable Adjustment Policy Report 12/21
Resident Involvement KPI Survey Report 07/21
Resident Involvement Web pages Review Report 09/21
Sustainability Strategy Report 11/21
Please see below for links to impact reports for completed projects:
Careline Procurement Impact Report 12/21
Physical Wellbeing September 2021